I have been having alot of trouble with my Orange Uganda (http: Modem (Model E173), since my laptop running Windows 7 would not see the modem despite installing Orange Internet Everywhere. I tried installing, un-installing, even had a terse exchange with their support staff via twitter (https://twitter.com/orangeugandaltd/status/290720191099310080) where the only option was for me to take it to their offices for troubleshooting.
After a long search (I am not one to leave problems hanging), I ran into a solution which works for Windows and may provide a starting point for other OSes by replacing the Orange Internet Everywhere software with the latest version of the Huwaei mobile partner and configuring the connection. Steps follow:
- Download Huwaei Mobile Partner for Windows (https://www.dropbox.com/s/ma578lpg9816y7b/Mobile_Partner_23_for_windows.zip) – 25MB
- Insert the modem into a USB slot – if you have other service provider applications they may start, but close each one that comes up
- Install the Mobile Partner software
- Create a new profile for Orange Uganda – use orange.ug as the APN (http://www.orange.ug/mobile-plans/iew-linux.php)
- Dial and you are off
Hope this helps somebody else