Alternate Approach to MTN SIM Card Registration Process & Web Tool 

MTN Uganda has finally put together an application to support the online registration of simcards. However the process as outlined in the Dignited article (http://www.dignited.com/15503/you-can-now-register-your-mtn-uganda-sim-card-online-heres-how/) requires a user to download a registration form, upload it then wait until MTN staff can get back on the registration status.
This blog post provides an alternate design and approach for an online sim-card registration tool, thanks to the team at Styx Technology Group for putting the design and mockups for the alternate solution.
The principles of the system design are as follows:
  1. A user can register more than one sim-card under their own names only after completing their profile information, which cannot be changed later (for audibility)
  2. A user can return and check their registration information later
  3. MTN staff can respond to a registration pointing out any missing or inaccurate information
  4. The user can be notified by SMS and/or email of the status of their registration, and can also login to check the status
  5. The registrations can also be downloaded and added to MTN systems (as may be required)
  6. For identification, two documents have to be provided to confirm, and because the numbers are entered, it is easy for MTN staff to verify
The mockups below tell the story of how an alternate process looks like  licensed under the Creative Commons 3
Login Screen

Login Screen

Signup Screen

Signup Screen

Dashboard

Dashboard

My Profile

My Profile

Register Number

Register Number

UPDATE – November 19, 2015: Looks like MTN updated the sim card registration process to an online form at https://www.mtnbusiness.co.ug/mtnreg/ in response to this post

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17 responses to this post.

  1. Posted by Thembani nuse on March 5, 2018 at 21:46

    My number I still not working again

    Like

    Reply

  2. Posted by Thembani nuse on March 5, 2018 at 21:48

    My sim card not working

    Like

    Reply

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