I was asked to talk about the handling of user requirements, how to link them to implementation within technology projects, by The Medical Concierge Group (TMCG) a digital ehealth service provider.

The key principles are being able to respond to change (agile), keep learning, and how to capture business/customer outcomes as well as improving communication across different departments and external stakeholders.

[slideshare id=228604228&doc=requirements-whathowwhywhen-v1-200219051109]