<p>Looks like the economy is back in the open, but the lingering effects of the COVID19 pandemic have driven a more digital focus on life and work. Looks like our local service providers have not really made any moves over the last 2 years</p>

<p>Here is my checklist based on my exposure across the places I have lived</p>

<ol>
  <li>Having a buffet of services that are paid off at a regular cadence (rythmn)
    <ul>
      <li>Voice minutes for on-network and off-network - removes the need for multiple simcards</li>
      <li>Data - mobile data and broadband data</li>
      <li>SMS messages (yes I still use them)</li>
    </ul>
  </li>
  <li>Family plan to help me manage my household telecom needs (I have teenagers who are due to get their own phones and numbers)
    <ul>
      <li>Ability to add and remove numbers to a plan, I would be happy to pay for batches of 5 numbers</li>
      <li>Happy to pay a service fee for each number added to the plan - I already do this when gifting airtime and data</li>
      <li>Shared pool of minutes across the plan both on and off network</li>
    </ul>
  </li>
  <li>Tax invoices as they are required by URA for tax purposes and/or clients for reimbursements</li>
  <li>Weekly/Monthly plan options since this helps manage cash flows and cater for usage pattern changes like school and holidays</li>
  <li>Ability to measure usage by different members - who is using the services the most, this is by the default account on the plan. Better if it is an online dashboard so that I can check it regularly and adjust accordingly</li>
  <li>Unlimited Internet access in the suburbs outside the CBD with fairly high FUP (350GB and above per month)</li>
</ol>

<p>What are your telecom service needs - what are they doing right or not?</p>