Looks like the economy is back in the open, but the lingering effects of the COVID19 pandemic have driven a more digital focus on life and work. Looks like our local service providers have not really made any moves over the last 2 years

Here is my checklist based on my exposure across the places I have lived

  1. Having a buffet of services that are paid off at a regular cadence (rythmn)
  2. Family plan to help me manage my household telecom needs (I have teenagers who are due to get their own phones and numbers)
  3. Tax invoices as they are required by URA for tax purposes and/or clients for reimbursements
  4. Weekly/Monthly plan options since this helps manage cash flows and cater for usage pattern changes like school and holidays
  5. Ability to measure usage by different members - who is using the services the most, this is by the default account on the plan. Better if it is an online dashboard so that I can check it regularly and adjust accordingly
  6. Unlimited Internet access in the suburbs outside the CBD with fairly high FUP (350GB and above per month)

What are your telecom service needs - what are they doing right or not?