Utility companies are virtual monopolies in the sectors that they operate, however the stifling regulatory oversight coupled with fierce attacks from startup based innovation requires rethinking of how customers perceive and receive value. Technology can provide a catalyst for utility companies to improve their service, defend their positions and develop new business models to remain relevant […]
The Telecom Wars in Uganda – Round 5 – 2015 and Beyond
The telecom wars in Uganda just got a new lease in life, however looking forward the next round will claim some casualties. Why do I call this Round 5? Round 1 – Oct 21, 1998: MTN comes into Uganda, after a monopoly by Celtel (now Airtel) where simcards fell to the equivalent of US$30 with […]